Ethics Channel
The Ethics Channel is part of the Cellnex’s Internal Reporting System and provides a safe space for our employees, business partners, stakeholders and other third parties to solve queries on ethics and integrity topics, report infringements of our Code of Ethics, internal regulations and applicable legislation and submit harassment grievances.
The interaction with Cellnex through this Channel is based on the following principles:
- Confidentiality. Strict confidentiality is guaranteed for the identity of all individuals concerned and any third parties mentioned in the reports, as well as the information contained in them.
- Anonymity. The Ethics Channel allows for the submission of anonymous reports.
- Assurance of rights. In managing the reports, Cellnex guarantees full respect for the fundamental rights of every person concerned.
- No retaliation. Cellnex maintains a strict zero-tolerance policy with any form of retaliation against the persons who, in good faith, submit reports or queries.
- Objective investigation. All reports are handled with objectivity, independence and impartiality, ensuring the absence of conflicts of interest.
- Timely processing. Reports and queries will be processed promptly and diligently.
- Data protection. All processed personal data will be handled in compliance with applicable personal data protection laws and Cellnex’s internal privacy framework.
- Use in good faith. Reports containing false accusations or information that is known to be inaccurate or misleading will be rejected and could lead to disciplinary consequences.
The Ethics Channel is easily accessible through the following link
Customer service and landlord management matters are out of the scope of the Ethics Channel.
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